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Operating with its pioneering technologies and people-oriented approach, Başkent EDAŞ made nearly 3.485 billion TL of investment to supply uninterrupted and high-quality energy in Ankara in the first nine months of 2025. Speeding up its maintenance, repair, and investment works, the company continued to integrate innovative technologies in its operations in Ankara, Türkiye’s capital city and the second largest city in terms of population
As one of the Enerjisa Distribution Companies which implement sustainability projects with the vision of ‘A better future for all,’ Başkent EDAŞ sustains its efforts to provide uninterrupted and high-quality energy services to more than 3,276,000 subscribers.
Standing out as one of the 4 electricity distributions companies which achieved the highest amount of investment in 2024, Başkent EDAŞ pressed ahead with its maintenance, repair, and investment works at 22,432 substations and 68,772-kilometer-long energy lines in the first nine months of 2025 in its area of responsibility in Ankara, a city dominated by public and private sector which receives high amounts of migration due to commercial and industrial investments.
Strengthening the infrastructure in Ankara to ensure uninterrupted energy
In line with its vision to have a better-lit city and to minimize adverse impacts of seasonal and geographical conditions, Başkent EDAŞ sustained its maintenance and repair operations in Akyurt, Altındağ, Ayaş, Bala, Beypazarı, Çamlıdere, Çankaya, Çubuk, Elmadağ, Etimesgut, Gölbaşı, Güdül, Haymana, Kahramankazan, Kalecik, Kızılcahamam, Nallıhan, Polatlı, Pursaklar, Şereflikoçhisar and Sincan districts.
In the first nine months of 2025, the company completed maintenance works of 13,845 fixtures, corresponding to a year-on-year increase of 40%; 7,331 km of cables, corresponding to a year-on-year increase of 40%; 92 substations, corresponding to a year-on-year increase of 20%; 181 electricity distribution panels, and 1,115 distribution centers, corresponding to a year-on-year increase of 33%. Furthermore, as part of new investments, the company strengthened its energy infrastructure by installing 840-km-long cable line, corresponding to a year-on-year increase of 14%, 352 electricity distribution panels, 1,988 fixtures, and 138 substations, corresponding to a year-on-year increase of 7%.
Customer-oriented service mentality enhances satisfaction
Focusing on digital transformation in order to make operational business processes more efficient, Enerjisa Distribution Companies sustain their efforts to maximize user satisfaction. Providing service 24/7, the company engages with customers via various channels, including www.baskentedas.com.tr, Web ChatVolt, Başkent 186 Mobile Application, WhatsApp Hotline and 186 Call Center. The company continues to support the residents of Ankara by swiftly responding to the demands received through social media.
Başkent EDAŞ, one of the three Enerjisa Distribution Companies in electricity distribution, together with Ayedaş and Toroslar EDAŞ, will continue its investments to strengthen the energy infrastructure in Ankara.
About Başkent EDAŞ
As one of the three electricity distribution companies of Enerjisa and serving more than 22 million users in 14 cities in Türkiye together with Toroslar EDAŞ and Ayedaş, Başkent EDAŞ has been sustaining its high-quality and uninterrupted energy operations in Ankara, Bartın, Çankırı, Kastamonu, Karabük, Kırıkkale and Zonguldak since 2009.
